Design Your Sign

Frequently Asked Questions

If you are unable to find an answer to your question below, the customer service team at SpeedySignsUSA is always here to help! Feel free to call us at 1-800-257-6091 or contact us here >

Products

 

Do you offer additional sizes to those listed on your website?

We sure do. We can create a custom sign for you in practically any size.

 

May I choose the type of material my sign is printed on?

We only offer corrugated plastic right now, although you can contact us here for a custom sign quote

 

Will the printed product look exactly like the design proof displayed on my monitor? While you can’t ensure our monitor settings will match yours, if you are dealing with something that is very color sensitive- you should let us know. We can send you examples of our colors or even work to closely color match a color you provide us with. Watch Video

Due to how different monitors are calibrated, some printed colors may not always match to those displayed on your monitor. If an exact color match is required we can offer a color match service for an additional fee.

 

If I have a double-sided sign, how do I modify the sign so that the arrows are pointing in the same direction?

We do it for you. Our graphics department will adjust the arrows so that they point in the same direction when the sign is viewed from either side

 

Does my sign order come with wire stakes?

No. Wire stakes need to be added to your order as they are not automatically included with your order.


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Placing an Order

 

How do I know that you have received my order? Customers ask all the time, ‘how do I know that you have received my order?’ At SpeedySignsUSA we take your political campaign very seriously and make a tremendous effort to communicate the status of your sign order every step of the way. Once your order is received, you will receive email notification confirming your purchase. Watch Video

Once you have submitted your order you will receive an order confirmation email along with an order number

 

What if I didn't receive my order confirmation?

If you haven't received your order confirmation email, please check your junk email folder or spam folder. If you still cannot locate it contact our customer service department at 1-800-257-6091 to confirm your order has been received.

 

May I make a change to my order after it has been submitted?

If your order has not yet made it in to our production department then we may be able to place your order on hold so that changes can be made. If you need to make a change to your order please contact our customer service department immediately at 1-800-257-6091

 

Do you take phone orders?

Yes! Call us toll-free Monday through Friday from 9am to 6pm EST > 1-800-257-6091


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Customizing Your Sign

 

Can I add a photo to my sign?

You certainly can. If using a photograph, then you should use a good resolution JPG image. Typically photos taken on modern digital cameras using the highest quality setting will be suitable. If you are purchasing an image from a stock image website we recommend purchasing the highest quality image they have available. All uploaded images are checked by our graphics department, our customer service team will contact you if there is a problem with your uploaded files.

 

Can I add a logo or other graphic to my sign?

Yes you can add a logo or graphic to your sign. If you are using your own image or logo we recommend using a vector file format (.ai .eps). If you do not have access to a vector file then a high resolution .jpeg or .png file may work. In most cases we are also able to convert your files to a suitable format for a nominal fee.

 

I need help designing my sign, can you design it for me?

We have several talented designers on staff to help you crate a brilliant layout of your sign content. There is an additional fee to use our design services, contact our customer service department to receive an accurate quote.


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Shipping

 

When will I receive my signs?

For an estimated shipping time please refer to our shipping information page.

 

Is there any way I can receive my order faster?

Yes. We offer a variety of shipping options depending on when you need your sign. Refer to our shipping information page to view the shipping options we have available.

 

How do I track my order? At SpeedySignsUSA we take your political campaign very seriously and make a tremendous effort to communicate the status of your sign order every step of the way. Once your order has been shipped, tracking information will be provided to you for the appropriate carrier. Depending on carrier method (FedEx small parcel vs. Freight) you may be able to track your order online and request notifications from the carrier updating you on its progress to the destination. Watch Video

Once your order has been shipped you will receive an order update email which will contain your tracking numbers for you to track your order.

 

My product contains a defect or is damaged, what can be done?

If your product is damaged and / or contains manufacturing defects when you receive your order, please contact our customer service department via 1-800-257-6091.


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Billing and Account Information

 

What types of payment do you accept?

We accept Visa, Mastercard and Amex.

 

Do you offer any discounts?

We are unable to offer discounts on our already low sign prices.

 

How do you determine pricing for sign orders?

Prices are based off the size of the sign, quantity ordered and the number of colors used.


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